• English
  • Login / Register

Worst service experience ever!!

S
sachin raghupathi on Aug 16, 2017
1
Worst service experience ever!!

I have given my POLO car( Numbered with KA05MQ7387) to Volkswagen service station in Mysore. To verify the engine heat alert sign which was showing to me. Initially they took 1 month to get it fixed and charged me 46000. But issue was not resolved, i got the same problem after passing showroom gate. Then, I have given my car back to recheck the same . Its been 2 more months long now. No update from service station, No frequent followups, Careless staff. I'm gonna share this feedback across all social media. I Didn't expect these kind of service from Volkswagen India. I need immediate call back from concerned people/team.

Was this review helpful?
YesNo

Volkswagen Polo 2015-2019 user reviews

4.5/5
Based on365 User Reviews
Popular Mentions
  • All (365)
  • Mileage (89)
  • Performance (78)
  • Looks (118)
  • Comfort (113)
  • Engine (126)
  • Interior (57)
  • Power (95)
  • More ...
  • Latest
  • Helpful
  • Verified
  • Critical
  • P
    pushpender kumar on Sep 14, 2023
    5
    undefined
    Best caar in hatchback vwokeswagen polo build guality awesome in hatchback segment legendary caar all
    Read More
    Was this review helpful?
    YesNo
  • N
    neel rajesh aher on Sep 11, 2023
    4.3
    undefined
    Best for tuning and performance . Handling is perfect....and looks wise it has an aggressive look and is perfect for cruise
    Read More
    Was this review helpful?
    YesNo
  • S
    seby augustine on Mar 05, 2020
    4.3
    Nice car
    The polo is still the best hatchback available in India. The only negative part is the rear seat is little crampy for tall persons of height more than 6ft. The one litre Na petrol engine is lacking little power Especially in climbing some hilly areas Rest the car is perfect The feature-wise it is missing reverse camera
    Read More
    Was this review helpful?
    YesNo
  • G
    girishkumar bhuva on Sep 02, 2019
    2
    Do Not Buy;
    I own a Volkswagen Polo  Diesel DSG Highline model. I bought this car in Dec 2015. Since it has been giving me lots of issues. First Steering stud failure for which I had to visit 3 times to dealer. Now there is a brake noise issue and it's been 5 times car went to showroom but no solution. VW employees do not talk to you even after your request.
    Read More
    Was this review helpful?
    YesNo
  • M
    mangesh ninawe on Aug 25, 2019
    5
    World-class Car
    Excellent car, I always refer it to buy for family and friend, good average, low maintenance, awesome roadside assistance.
    Read More
    Was this review helpful?
    YesNo
  • B
    bhavesh on Aug 24, 2019
    5
    Good Car;
    Excellent handling and features of the Volkswagen Polo. I have been driving this car from 2011 and I love Volkswagen and their technology on the car. The car runs smoothly as it is powered by a powerful Volkswagen engine. Also, the maintenance of the car is also not too much. The parts and service is easily available.
    Read More
    Was this review helpful?
    YesNo
  • A
    akash bhandari on Aug 21, 2019
    4
    German Fantasy Gone Right
    The Polo is the only German solid car which I personally felt happy to drive after Ford Figo. The diesel engine delivers power as you start pushing the gas pedal. The design language feels sort of old but can still compete with today's other hot hatches. The only downside I feel is about maintenance and the ground clearance of the car. Even though I don't drive rashly it still touches many of the times while driving. The car feels extremely peppy driving on the highway. Polo offers the right to command on steering wheel, cornering feels extremely confident, unlike Suzuki Swift, Baleno. The only thing I want to suggest Volkswagen is to get the facelift which is already available in other countries which will make Polo a great package altogether.
    Read More
    Was this review helpful?
    YesNo
  • G
    gowtham on Aug 20, 2019
    3
    Safe Car;
    Volkswagen Polo 1.5TDI Highline. Pros: Firstly we don't want to talk about built quality of German cars as they make safest cars. It has powerful engine ,will be good to drive in city as well as highway Remains stable at 180 also surprisingly I use to get 19 to 20 on highways, if I drive properly. Cons: Worst service experience We need to wait very long if car met to any accident to get repaired Hard steering nd clutch High service cost Not much reliable compared to Toyota Suzuki nd Hyundai.
    Read More
    Was this review helpful?
    YesNo
  • View All Polo 2015-2019 Reviews
Did you find this information helpful?

Trending Volkswagen cars

  • Popular
  • Upcoming
×
We need your city to customize your experience