Chevrolet Will Keep Offering Aftersales and Parts Support To Customers In India

The American carmaker promises to keep offering customer support till 2024 and beyond

In an unexpected blast from the past, Chevrolet has put out a reminder for those still driving its models in India. The American carmaker will continue to offer customer support in the form of parts availability and aftersales services through the surviving network of authorised service centres across the country. Chevrolet exited the Indian market in 2017 and promises to keep offering support to customers, as they claim, till 2024 and beyond.

Here’s the full press release for more details:-

Chevrolet India continues to maintain promise to customers

• Chevrolet, in keeping its promise, shall continue supporting customers with parts availability and aftersales services

• Chevrolet remains focused on safety; customers can quickly get their vehicles inspected at the nearest Chevrolet Authorized Service Operations facility 

Gurgaon, India – Chevrolet continues to take care of its customers in India through a dedicated Chevrolet team responsible for overseeing a service network, training center, and full-fledged warehousing and logistics operation, to make genuine parts available for customers. This commitment continues five years after Chevrolet stopped selling vehicles in India, and will continue over 2024 and beyond, as the company upholds its promise to support customers with parts availability and aftersales services during this period.

“At Chevrolet, the customer remains at the center of everything we do, and we are committed to offering quality service for our vehicles in India,” said Devang Parpani, Director, Commercial Operations India.

To ensure easy access for service, Chevrolet has maintained a network of Authorized Service Operations with over 170 customer touchpoints. Customers can also buy genuine Chevrolet parts including batteries, lube and genuine Chevrolet parts, over the counter at these locations.

GM is also expanding their aftersales presence in India with ACDelco and will provide parts including batteries, lube and other parts for all vehicle makes.

Reiterating its focus on safety, Chevrolet also continues to appeal to its customers to get their vehicles inspected free of charge at the nearest Chevrolet Authorized Service Operations for open recall campaigns. This includes the Cruze Takata airbag safety recall. Customers can check for any recall on their vehicles at www.chevrolet.co.in/owners-area/recall.

“It is immensely gratifying to see the team in India remain focused on our important aftersales customers as they continue to deliver on the needs of a vibrant parts and service operation,” said William Henrie, General Motors International Operations Aftersales Director.

To help its customers stay in touch, Chevrolet also maintains a website (Chevrolet.co.in) and a customer service center where customers can e-mail Chevrolet at gmi.cac@gm.com or call at 18002088080.