Skoda India Introduces MySkoda App

Skoda Auto India has introduced a smartphone application intended to provide a single-window interface between its customers and the brand. It is christened as ‘MySkoda’ app and is available for download in the iTunes App Store for iPhones and in Google Play Store for Android devices. The app is part of Skoda’s Rs 100 crore investment – announced a few months ago – towards improving the ownership experience in India. 

Mr Ashutosh Dixit, director, sales and marketing, Skoda Auto India Pvt. Ltd., said in an official release, “The digital age allows us to innovate and improve our interface with the customer. The new ‘MySkoda’ app is a perfect testimony of the brand’s Simply Clever philosophy where we have used technology to improve the overall experience with the brand. It also ensures that customers are well informed about all the details related to their car while facilitating a two-way communication with the brand. The app is designed around our customer's requirements, assuring Skoda owners with features and information of their Skoda vehicles on the go.” 

What it does

The MySkoda app connects the company’s customers with Skoda India's digital ecosystem and provides them access to the entire service history of their vehicle. It will allow owners to know the cost of various parts, and help them estimate the cost of each service. Additionally, the app can also be used to book a service appointment, locate a dealer or get in touch with Skoda’s customer care team.

Skoda customers can also remotely monitor their car’s service cycle, warranty, insurance and road-side assistance expiry dates. Moreover, they can update their personal details, store important ownership-related documents, refer to previous repairs carried out on their car and receive important notifications while browsing through the app. Any update made through the app will get stored in the Skoda database.

Recommended Read: Paris Motor Show: India-Bound Skoda Kodiaq Makes Motor Show Debut